How to Remove Scratches?


From Oiled & Lacquered Floors

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Scratch Repair for Wooden Floors

Please note, we only provide scratche repair service to floors finished or installed by Floorworks™, but here is some DIY advice you can use for any floor and finish.

To avoid confusion, let's get things straight from start - it is best to avoid a problem, rather than trying to fix one. Protect your floors - make sure your furniture is equipped with felt pads or plastic covers, regularly re-coat your oiled floor and when you plan home improvement works or have a delivery company with bulky items for a visit, make sure your floors are well protected.

I Have Scratches, Where Do I Start?

First and most important is, what type of finish your wooden flooring has - is it lacquer or oil? It does make some difference if your flooring is finished with clear oil. Many people are buying "Oiled" or "Brushed & Oiled" floors because they are supposed to be easily repaired when scratch appears. True! but this applies only if you floor is sealed with clear oil and no colour is involved.

Second step is to define - how bad the scratch is? Are these scuffs on the surface of the finish or a scratch that goes through the sealant, exposing bare wood? Scuffs are easier to blend in, by wiping / rubbing small quantity of new sealent (see below) and deeper scratches may need filling.

Third step is also very important - how old is the scratch? Old scratches will change colour, go darker and on clear finished floors they will be difficult to blend in any longer. Fresh scratches will be easier to disguise.

Solution for Clear Finished Floors - Clear Hardwax-Oil

Osmo Polyx Oil for Scratch Repairs

Wether your floors is finished with clear oil or clear lacquer, they can be both treated with some clear hardwax-oil. When surface of lacquer is damaged it will result white powdery edges caused by the plastic PU content of the lacquer.

Application of some clear matt Osmo Polyx oil into the scratch will discolourise the white PU powder and make the scratches less prominent. If the scratches are deeper and some filling is required for better results, the technique is the same as with treating scratches on colour floors.

Solution for Floors with Colour - The Wax Sticks

Best approach for deeper scratches or damage to wood floors, which finish involves colour comes with the application of melted colour wax into the scratches or indented surface. Find a selection of Liberon or Britwax wax repair stick in your nearest Screwfix or Toolstation.

Complete wood floor repair kit is available to buy from us as well at flooringtrade.co.uk.

The Complete Wood Floor Repair Kit

Floorworks™ Repair Kit
Floorworks™ Repair Kit
Wax Sticks in Various Colours
Wax Sticks in Various Colours

Choose the nearest colour to the finish of your floors and melt some of the wax into the scratches. Remove the excess soft abrasive and polish the surface of the wax with cotton or wool cloth.

That's all. 

Do not forget that by treating the damage to the surface of your floors you also seal it, which will protect it from expanding phisycally due to moisture from environment.

Planks Replacement as Solution

Before excercising the idea of having one or number of planks replaced on your floors due to scratches, make sure first that some spare planks are available. There are many floors on the market from various producers and relying on contractors to identify your floors and find a matching plank is rarely possible.

If spare planks are available, your floor fitter will need to know if the planks are "tongue-and-groove" or "click system". This is very important, as the "click" system planks are more complicated to replace. A photo of the planks will help you fitter identify this.

When Only Sanding is Solution

It is also important to note, that some damage to the wooden floor may be beyond repair. Multiple scratches, deeper indentations or very deep scratches will require complete sanding service for wooden floors

Some Frequently Asked Questions About

More help...
  • Can water damaged parquet flooring be restored?

    The restorability of water-damaged parquet flooring depends on the extent and duration of the water exposure. Minor water damage, such as light surface spills that are quickly cleaned, often results in only surface discolouration or slight swelling, which can typically be rectified through professional sanding and refinishing.

  • Can I book floor sanding service while I am away on business or holiday?

    Yes, permanent personal presence is not required during the time of the floor sanding works. We offer a convenient key collection and return service for your peace of mind.

    However, we highly recommend that either you or a designated representative be available when decisions need to be made regarding the flooring service. This ensures everything aligns with your preferences and avoids any delays. This ensures everything runs smoothly and meets your exact preferences.

  • Can engineered flooring be installed on stairs?

    Yes, it creates a beautiful, continuous look. This is a complex job that requires precision cutting and the use of specialised stair nosings to create a safe and durable edge for each step. Floorworks provides floor installation service for stairs and matching stairs nosings.

  • Can I have parquet flooring with underfloor heating?

    Yes, you can have parquet flooring with underfloor heating, but it's crucial to choose the right type of parquet and ensure correct installation. While solid wood parquet can be problematic due to its tendency to expand and contract significantly with temperature changes, engineered parquet flooring is specifically designed to be compatible with underfloor heating systems. Its multi-layered construction provides much greater stability, resisting warping and gapping caused by fluctuating temperatures.

    Laying parquet with underfloor heating requires glue-down installatio and key considerations include maintaining the correct surface temperature (typically not exceeding 27°C), ensuring the subfloor is properly prepared and dry.

  • Is engineered flooring real wood?

    Yes. The top surface, the part you see and walk on, is 100% real hardwood, such as Oak, Walnut, Beach or Ash. This gives it the same authentic look, texture, and beauty as a solid wood floor.

Floorworks™ in Review

Don't take our word for it, see what our clients say about our flooring services.
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Excellent communication, arranged an estimated price based on my measurements and then sen...
Paul Boggis, homeowner from Hemel Hempstead
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Brilliant, reliable, friendly and efficient but very thorough. Our floors look amazing. Th...
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They were brilliant from start to finish. Ivy and Rosie in the office kept us informed at ...
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Very professional and an excellent job. We had our floor sanded down, painted and varnishe...
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From first enquiry to finishing off, FloorWorks were a pleasure to do business with. I hig...
Margaret Liddell, homeowner from Paddington
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Called in to resurface our hall floor after flood damage the Floorworks men were a delight...
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