How to Remove Scratches?


From Oiled & Lacquered Floors

Scratch Repair for Wooden Floors

Please note, we only provide scratche repair service to floors finished or installed by Floorworks™, but here is some DIY advice you can use for any floor and finish.

To avoid confusion, let's get things straight from start - it is best to avoid a problem, rather than trying to fix one. Protect your floors - make sure your furniture is equipped with felt pads or plastic covers, regularly re-coat your oiled floor and when you plan home improvement works or have a delivery company with bulky items for a visit, make sure your floors are well protected.

I Have Scratches, Where Do I Start?

First and most important is, what type of finish your wooden flooring has - is it lacquer or oil? It does make some difference if your flooring is finished with clear oil. Many people are buying "Oiled" or "Brushed & Oiled" floors because they are supposed to be easily repaired when scratch appears. True! but this applies only if you floor is sealed with clear oil and no colour is involved.

Second step is to define - how bad the scratch is? Are these scuffs on the surface of the finish or a scratch that goes through the sealant, exposing bare wood? Scuffs are easier to blend in, by wiping / rubbing small quantity of new sealent (see below) and deeper scratches may need filling.

Third step is also very important - how old is the scratch? Old scratches will change colour, go darker and on clear finished floors they will be difficult to blend in any longer. Fresh scratches will be easier to disguise.

Solution for Clear Finished Floors - Clear Hardwax-Oil

Osmo Polyx Oil for Scratch Repairs

Wether your floors is finished with clear oil or clear lacquer, they can be both treated with some clear hardwax-oil. When surface of lacquer is damaged it will result white powdery edges caused by the plastic PU content of the lacquer.

Application of some clear matt Osmo Polyx oil into the scratch will discolourise the white PU powder and make the scratches less prominent. If the scratches are deeper and some filling is required for better results, the technique is the same as with treating scratches on colour floors.

Solution for Floors with Colour - The Wax Sticks

Best approach for deeper scratches or damage to wood floors, which finish involves colour comes with the application of melted colour wax into the scratches or indented surface. Find a selection of Liberon or Britwax wax repair stick in your nearest Screwfix or Toolstation.

Complete wood floor repair kit is available to buy from us as well at flooringtrade.co.uk.

The Complete Wood Floor Repair Kit

Floorworks™ Repair Kit
Wax Sticks in Various Colours

Choose the nearest colour to the finish of your floors and melt some of the wax into the scratches. Remove the excess soft abrasive and polish the surface of the wax with cotton or wool cloth.

That's all. 

Do not forget that by treating the damage to the surface of your floors you also seal it, which will protect it from expanding phisycally due to moisture from environment.

Planks Replacement as Solution

Before excercising the idea of having one or number of planks replaced on your floors due to scratches, make sure first that some spare planks are available. There are many floors on the market from various producers and relying on contractors to identify your floors and find a matching plank is rarely possible.

If spare planks are available, your floor fitter will need to know if the planks are "tongue-and-groove" or "click system". This is very important, as the "click" system planks are more complicated to replace. A photo of the planks will help you fitter identify this.

When Only Sanding is Solution

It is also important to note, that some damage to the wooden floor may be beyond repair. Multiple scratches, deeper indentations or very deep scratches will require complete sanding service for wooden floors

Some Frequently Asked Questions About

More help...
  • How long does a typical installation take?

    Standard-sized room (15−25 sq. metres), the installation itself can often be completed in one day. However, this doesn't include subfloor preparation (e.g., waiting for levelling compound to dry), which can add extra time. Hallways with multiple doors and kitchen areas can take longer time to complete.

  • Can I change the color of my parquet flooring with restoration service?

    Yes, you can absolutely change the colour of your parquet flooring during the restoration service. Once the existing finish is sanded away, leaving the raw wood exposed, it becomes a blank canvas. This is the ideal stage to apply a wood stain before the final clear protective finish (oil or lacquer). At Floorworks™ we offer a wide range of stain colours, from lighter washes to darker, richer tones, allowing you to completely transform the aesthetic of your parquet to suit your interior design vision.

  • How much does it cost to restore my stairs?

    The cost to restore your stairs can vary significantly based on several factors, typically ranging from £800 to £1,200 or more for an average staircase. The main determinants of price include the condition of the stairs, the chosen finish (lacquer, oil or paint), and the complexity of the staircase design. Materials for high-quality finishes also contribute to the cost. For stairs, it's always best to obtain a detailed quote after a site visit, to get an accurate cost tailored to your specific staircase.

  • Do you a take deposit for your floor restoration services?

    Currently, we do not take deposits for our floor renovation services. Payment for some or all materials is required at the time of booking, for our floor installation service.

  • Can engineered flooring be installed over underfloor heating (UFH)?

    Absolutely. Most engineered flooring is specifically designed for use with UFH systems (both electric and water-based). Its stable construction handles temperature changes well. It's crucial that professional installation guidelines are followed to ensure proper heat transfer and prevent damage.

Floorworks™ in Review

Don't take our word for it, see what our clients say about our flooring services.
★★★★★
Our parquet floors look fantastic, our home is a different place now! Thank you for the he...
Bertha Reeds, landlord from
★★★★★
I’m delighted with the repairs to my parquet floor, it was extended, sanded, stained and s...
Jennifer Shopwith, homeowner from
★★★★★
Really fantastic service from beginning to end. Professional, on time, amazing job of sand...
Briony Blohm, homeowner from Teddington
★★★★★
Great service. Amazing prices. The quality of work and the communication was transparent a...
Daniella S Decillis, cafe owner from Bishopsgate
★★★★★
Guys were great. Very knowledgable, and then the floor sanding works were amazing. Floors ...
Samuel Lourensz, homeowner from Ealing
★★★★★
excellent work. delighted with the end result. very professional...
Charles Watson, cafe owner from Harpenden
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